Privacy Policy

Last updated: April 2026

This Privacy Policy describes how Sprinkal ("we", "us", or "our") collects, uses, and handles your information when you use our services, including our website at sprinkal.com and any associated applications or platforms.

1. Information we collect

We may collect the following types of information:

Email address when you sign up to our waitlist or create an account
Brand profile information you provide — including brand name, voice, topics, visual style, and goals
Account credentials when you connect third-party social media accounts (including Instagram, TikTok, X, YouTube, and LinkedIn) to our platform
Content generated through our platform on your behalf
Usage data including how you interact with our services
Performance and engagement data from your connected social media accounts

2. How we use your information

We use the information we collect to:

Provide, operate, and improve our services
Generate AI-powered content tailored to your brand profile
Post content to your connected social media accounts on your behalf, with your explicit authorisation
Analyse performance data to improve content quality and posting schedules
Send you service-related communications and reports
Respond to your enquiries and support requests
Comply with legal obligations

3. AI content generation

Sprinkal uses AI models to generate content on your behalf. Your brand profile, voice guidelines, and content history are used as context to generate relevant, on-brand content. We do not use your content or brand data to train AI models for other customers or for general model training purposes.

4. Third-party platforms

Our service integrates with third-party platforms including Instagram (Meta), TikTok, X (Twitter), YouTube (Google), and LinkedIn. When you connect these accounts, you authorise us to access and post content on your behalf according to the permissions you grant. We do not sell your data to these platforms or any third parties.

Your use of these platforms is also governed by their respective privacy policies. We encourage you to review them.

5. Data storage and security

We implement appropriate technical and organisational measures to protect your personal information. Your data is stored securely and we limit access to authorised personnel only. Social media access tokens are stored encrypted and never exposed in plaintext.

6. Data retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at [email protected]. Upon deletion, your brand profiles, generated content, and social media tokens will be removed within 30 days.

7. Your rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent and disconnect social media accounts at any time
Export your brand profile and content history
Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at [email protected].

8. Cookies

Our website may use essential cookies to function properly. We do not use tracking or advertising cookies.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

10. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].